New Account FAQ
How do I become a retailer?
Simply fill out the contact form and one of our sales team will get back to you.
Does it cost anything to join?
Absolutely not. There are no joining fees or hidden costs.
Do you offer credit?
Credit can be arranged however you will be subject to a credit check and we require a specific amount of trading history on your account with us.
I'm not a registered business, I simply sell from home. Can I become a retailer?
Yes, sole traders are welcome.
Do you offer dropship?
Unfortunately we are unable to provide that service.
Ordering & Delivery FAQ
How do I order?
It's simple - fill out an order form and send to us. We generate an invoice that you pay via bank transfer. We dispatch your order to you.
How long does delivery take?
We dispatch orders within 48 hours however if orders are in and paid for before 11am then we are usually able to dispatch same afternoon.
How are orders delivered?
Our warehouse is located in Northampton and items are sent via DPD and Royal Mail. Your order is trackable through our warehouse; however, if your items are delivered via DPD then they will be trackable right through to the name of the delivery driver who delivers your items.
What discounts do you offer?
A 5% pro-forma discount, bulk quantity discounts on request. And we offer regular promotions and discounts.